Shipping & Delivery Policy
Thank you for choosing PadiMall! We are thrilled to hunt down the coolest undiscovered items on earth and deliver them directly to your doorstep. Here is everything you need to know about our global shipping infrastructure.
1. 100% Free Tracked Shipping
We don’t believe in hidden fees or unexpected costs when you hit checkout. We proudly offer 100% Free Shipping with end-to-end tracking on all orders shipped to our primary markets: the United States, United Kingdom, and Canada.
2. Processing & Delivery Windows
Because we coordinate directly with global premium fulfillment centers to secure the best pricing for you, your order moves through a two-step cycle:
- Processing Time (1–3 Business Days): Our team verifies your order details, checks item quality, packages it securely with our custom branding inserts, and hands it off to our express air freight carriers.
- Express Delivery Window (7–12 Business Days): Your package is flown directly into your home country. Once it clears customs, it is handed over to your local domestic mail courier (like USPS in the US, Royal Mail in the UK, or Canada Post) for final doorstep delivery.
Total Estimated Time: Most customers receive their viral novelties within 8 to 15 total days from the exact moment of purchase.
3. End-to-End Tracking
The second your package drops into the air courier pipeline, an automated email containing a tracking number and tracking link will be sent straight to your inbox. You can monitor your package’s journey 24/7 directly through our built-in Track Your Order header menu link.
4. Customs & Import Fees
For the vast majority of orders traveling into the US, UK, and Canada, our express shipping lines include pre-cleared customs, meaning you will face zero import duties or extra taxes at your door.
5. Need Assistance?
If your tracking link hasn't updated in a few days or you have any delivery questions, our dedicated team is standing by to help. Reach out anytime at support@padimall.com.